The Adult Protective Services (APS) process begins by contacting the APS intake worker and reporting information regarding the vulnerable or elder adults who may be in need of services, or who may be suffering from abuse, neglect or exploitation.
The intake worker obtains and documents information for the referral, provides information and referral services and assigns an investigator for further assessment as appropriate.
The purpose of investigations is to provide prevention and/or protection to vulnerable and elder adults from abuse, neglect or exploitation while preserving an individual's rights with the least restrictive intrusion. Consideration is given toward maintaining the accustomed lifestyle of the adult while ensuring a comprehensive assessment of the adult's total situation in order to determine intervention strategies.
Adult Protective Services assesses the situation and, if needed, provides protection from, or prevention of, further incidents.
Intensive short-term services such as adult day care, respite, family support, emergency shelter, payee or supervision may be provided by APS, on a voluntary basis and with a written agreement, when no other agency or individual can provide the service. These short-term services are only available for victims who have been abused, neglected or exploited.